The Fix Kicks

Contacts

Address:
2090 El Camino Real, Santa Clara, CA 95050
Get directions

Website:
thefixkicks.com

Phone number:
+1 408-899-2788

Categories:
Establishment   Shoe store  

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Reviews about The Fix Kicks

• SARAH MILE

  Mar, 05 2018
  ★ ☆ ☆ ☆ ☆
  Horrible store!!!!
  i bought a supreme pink hoodie and paid 260$ for it
  i had gotten an email from the usps on the morning of the 8th of january telling me that my package has arrived to my local post office and that it is "out for delivery", but, to my suprise the item has not been delivered to me. since then!
  the item was supposedly "out for delivery" from the 8th of jan, but still to this day Nothing has arrived!
  i have contacted the store via email and by phone and to my shock they said that once they ship out the item "it is out of their responsibility"!.
  hahaha what a joke.
  they said they "cannot do anything about it" and that "i should contact the postal service for help if i want to get my item".
  i have told them very nicely that it is THEIR responsibility that i recieve the item that i had paid for so much, and that THEY need to guarentee i receve it because i bought an item from Them, not from the usps!
  i paid Them, and made a deal with them, not with the usps.
  this kind of business behaviour is a disgrace.
  i have never had problems like this with a company or a seller.
  i buy online ALL the time and never have i stumbled upon such a horrible unprofessional experience like this store has provided me with.
  this store has not provided me with the
  goods that i paid alot of money for but failed to recieve.
  and above all, they brushed off any responsibility when a mistake (on their part) was made! booo
  i had to contact paypal in order to get my money back

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