American Vision Windows

Contacts

Address:
400 Mathew Street, Santa Clara, CA 95050
Get directions

Website:
americanvisionwindows.com

Phone number:
+1 408-869-1820

Categories:
Establishment   General contractor  

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Reviews about American Vision Windows

• Lia Rogers

  Jun, 06 2018
  ★ ☆ ☆ ☆ ☆
  Hi, I am so very disappointed in the service I have received.
  The salesman came out to my home and did a great job selling me the windows, which I do love. They came out to measure one more time, no complaints on that. Then I fell off the radar and did not know when my windows were coming or when they would be installed. I also purchased blinds, never communicated to me that this was a different person, or that it was a whole different install date. I had to call SEVERAL times before I got an answer and the answer was a CYA answer.
  The guy who came out to measure for the blinds knew NOTHING. Could not answer my questions. Someone called weeks after the "final" measure to say one of the blinds I had ordered was no longer available. WEEKS, so they had not even been ordered yet.
  They came out to measure before Thanksgiving and I am still waiting to have them installed. Same thing happened with my windows, they were not ordered per their promise and that is one of the delays. I will say this, the installers were great.
  And now, two weeks ago, I was told that a refund check was in the mail, as I changed the order (in NOVEMBER) and I had already paid. Still don't have my refund. Per the emails today, they are working on it. The refund is $945.00.. Not pocket change.
  I pray the blinds are what ordered. I have ZERO faith in this.
  Also, several pieces of my jewelry were stolen. I can't pin this on AVW, as I did a lot of work and there were other contractors in my home.
  I spent a TON of money on my windows and blinds and expected better customer service. I went with them, they were not the lowest bid I got, because of their reputation and the fact that they were a large company
  I almost immediately regretted my choice.
• Judith Park

  Jan, 01 2018
  ★ ★ ★ ★ ☆
  Everyone we dealt with was so very nice and helpful. They were always prompt and the window arrived on schedule. The crew that did the installation were very professional and did a wonderful. job. They also left the area very clean. Thanks to all. We really like our new window!

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